A week ago, leading cyber threat intelligence team Cisco Talos reported that no less than 500,000 IoT devices in up to 54 countries were infected by new malware called VPNFilter. An earlier version, believed to be launched by a nation-state, targeted Ukraine. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and […]
Malware hits 500k IoT devices, Talos reports
3 Deadly Mistakes You’re Making By Being Cheap With Technology
Today’s small and midsize businesses (SMBs) have an uneasy relationship with technology – even if they don’t realize it yet. As the marketplace reaches new heights of complexity and speed, and consumers migrate to cyberspace en masse to make their buying decisions, SMBs are responding in turn.
How AI improves customer service
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]
Don’t give social media hackers a chance
Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account. Lockscreens exist for a reason Make […]
Get your business noticed using social media
As a startup business owner, you may think social media isn’t worth the effort because no one knows about your business. You may have dabbled in Twitter, Facebook, or LinkedIn and seen minimal (if any) results. What can a business owner with a new brand/product do? Well, it turns out quite a lot. And to […]
The Risk of Not Having Cloud Backup
It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation irrevocably damaged. How should you go about choosing […]
How HIPAA Impacts Social Media Usage
Social Media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements to the public. However, careless posts that have client or patient-specific information could ruin the reputation of any healthcare organization. On April 14, 2003, the “Health Insurance Portability and Accountability Act” (HIPAA) became law with the goal […]
The Facebook data breach scandal explained
Thanks to social media, businesses can stay in close contact with their customers and while also attracting new ones. But what happens when one of these platforms doesn’t guard the information you’ve given it? How does this affect its users? Last month, news broke that a firm known as Cambridge Analytica collected private data from […]
Mobile devices in the field
Field workers. You see them every day. And you notice that they, too, use mobile devices, as now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field worker to perform and finish tasks on time, comes […]
Beware of watering hole attacks!
Hackers have plenty of ways to breach your systems. They can use complex programs to exploit software bugs, send emails to dupe you into downloading malware, or insert a malware-infected USB drive directly into your computer. However, another increasingly popular hacking method is a watering hole attack. What are watering hole attacks? Much like phishing, […]